Any questions?
Frequently asked questions
Products
Every curl is different. Which product suits you best depends on, among other things, your curl type, hair structure, and what your hair needs. View the product information for our advice and recommended application.
You will find usage instructions for every product. For the best results, we recommend following the indicated amount and order of application. For curls, the rule of thumb is: start with a small amount of product and add more if necessary.
shipping
Once we have received your order, we will get to work for you as soon as possible. As soon as your package has been shipped, you will receive a shipping confirmation via email.
Yes. When your order is shipped with Track & Trace, you will receive an email with a link that allows you to track the delivery.
returns
You can return products within the applicable return period, provided they meet our return conditions. Due to hygiene, restrictions may apply to opened or used hair and care products. Therefore, always check our return policy first.
For hygienic reasons, opened or used care products cannot always be returned. If in doubt, please contact us before returning the product.
